Office Manager

As Office Managers we have a lot of responsibility. Not only are we the primary support person for our MP, but we're also responsible for managing an office and a small team.

Westminster Professionals training courses have been developed by experienced Office Managers and political professionals who have seen it all before.

Our courses are focused on the real-world demands of an Office Manager, influenced by best-practice management techniques used in the corporate and NGO sectors, to bring the best out of you and your team.

core courses:

Leading and Influencing teams and people

  • Build you leadership and management skills 

  • Get better results from your team by communicating better, giving great feedback, managing difficult conversations and resolving conflict with staff

Office financial management and IPSA compliance

  • Learn how to properly budget and forecast so you can make the most out of your resources

  • Ensure you always remain compliant with IPSA rules and processes

further development:

Handling challenging cases

  • Develop practical skills in dealing with challenging cases such as those with mental illness, those affected by drugs, those with a language background other than English and urgent cases

  • Work through real-life exercises to help build your skills and resilience 

Communicating for political impact

  • Stop just sending out ‘stuff’ and start achieving political impact through communicating strategically.

  • Learn how to plan and implement smart communication strategies using professional methods designed specifically for MP’s offices.

Using Parliament for political effect

  • Strategically develop your political aims and objectives

  • Learn the avenues, tips & techniques to achieve your aims inside and outside of the Westminster village

Media Management for Communications staff

  • Develop clear and consistent messages. Then get your message out there by understanding the media cycle and what journalists want.

  • Lean the skills to plan and sell your upcoming positive media stories. Don't break a sweat responding to journalist requests. Develop plans for known upcoming media risks.  

Writing Press releases, newsletter content and opinion pieces

  • Get your message across by adopting our proven communication frameworks. Write like a pro with 'zinger' headlines and developing quotes journalists actually want to use.

  • Lean techniques like the inverted news pyramid and how to structure opinion pieces to ensure you prove your point and put forward a compelling argument. 

Researching and communicating political intelligence

  • Practice developing strong political research strategies, finding rich sources of information, helping you to construct a strong, cohesive, evidence-based argument

  • Make political impact by communicating your findings effectively, including creating charts, graphs and images for use on social media

Political Speech writing

  • Stand out from the crowd by mastering the art of speech writing

  • Understand your audience and set the right tone for your speaker. Using clever rhetorical devices and proven frameworks, structure your speeches to achieve maximum impact

Demystifying stakeholder engagement

  • Specially designed for small organisations who want to develop evidence-based, professional stakeholder engagement skills and strategies

  • Learn and practice stakeholder mapping, pro-active engagement strategies, account management and the interpersonal skills needed to win over your stakeholders 

From casework to campaigns

  • Transform your approach to casework. Deliver real benefits to those who seek your help and highlight the great achievements of your MP helping local constituents.

  • Though-provoking group exercises to help you re-think how casework adds value to your MP and how it can provide the groundwork for great campaigns



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